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YES. ORDERS CAN BE CANCELLED WITHIN 6 HOURS FROM THE PLACEMENT OF ORDER.
POSSIBILITY OF CANCELLATION FOR "WOMENS CUSTOMIZED WEAR", IF PRODUCT NOT GONE TO THE DESIGN FLOOR. MAXIMUM TIMELINE FOR CANCELLATION WOULD BE 6 HOURS FROM THE PLACEMENT OF ORDER.
NO CANCELLATION ON DISCOUNTED PRODUCTS.
THE COMPANY RESERVES THE RIGHT TO ACCEPT OR REJECT THE ORDER AT ANY POINT OF TIME WITHOUT STATING ANY REASON FOR THE SAME.
REFUND POLICY
REFUND ONLY FOR NON-DISCOUNTED PRODUCTS.
NO REFUND WILL BE ISSUED ON USED PRODUCTS.
NO REFUNDS ON CUSTOMIZED PRODUCT. Eg. STITCHED BLOUSE, FALL & EDGING, BRIDAL LEHENGAS,GOWNS ETC.
NO REFUND ON UNAVOIDALBE SHIPMENT DELAYS.
MANUFACTURING DEFECTS IN PRODUCTS PURCHASED DURING OR ON SALE WILL BE ELIGIBLE FOR CREDIT NOTE. CREDIT NOTE WOULD BE ISSUED WITH A VALIDITY OF 3 MONTHS OF EQUAL OR HIGHER VALUE. CREDIT NOTES CANNOT BE ENCASHED.
CONCLUSION OF MANUFACTURING DEFECT WOULD BE AT SOLE DISCRETION OF THE COMPANY.
REFUND WILL BE INITIATED ON DEFECTIVE PRODUCTS ONES THE COMPNAY RECEIVE'S THE PRODUCT BACK AND AFTER QUALITY CHECK CONCLUSION, THE AMOUNT WILL BE TRANSFERRED INTO YOUR BANK ACCOUNT IN 7-8 WORKING DAYS.
TIMELINE OF CREDIT/REFUND COULD VARY, AS DEPENDENT ON MULTIPLE EXTERNAL AGENCIES SUCH AS BANKS, PAYMENT GATEWAYS AND EXTERNAL COURIERS, ETC.
REFUND WILL BE INITIATED THROUGH THE ORIGINAL MODE OF PAYMENT, (EXCEPT COD).
THERE WILL BE NO CASH REFUND. COD REFUND WILL BE DONE THROUGH NEFT (Please share your account details).
EXCHANGE POLICY
NO. EXCHANGE POLICY
YOU CAN RETURN THE PRODUCT/S AND PLACE A NEW ORDER WITHIN THE NORMS OF THE POLICIES DEFINED.