We're really sorry for the inconvenience you're facing. Here are some options where you can contact us:

Call Us: +91 99244 45294
Whatsapp Us: +91 99244 45294
E-mail Us: care@nirupama.fashion

Our team will quickly solve your issue.

Nirupama is known for it's authenticity and customer experience. We deliver the best a user can ask for.

For a sold out item, select the size of your choice and send us a request with your details and we will get back to you once the product is available.

Once the order is placed, we will send a confirmation E-mail stating that your order is placed successfully.

We recommend all the customers to register on the website to place an order. 

It's rare we receive such problem, but in case you are facing this problem then you can contact us on care@nirupama.fashion with your order ID. You can also check your ""My Order"" tab to know the status of your order.

We're really sorry but we don't provide such facility. But we can assure that the delivery of your products will be done on time.

In case you face any payment issue you can inform us within 24 hrs. through our customer care no. +91 99244 45294 or write us on care@nirupama.fashion.

YES. Order can be cancelled within 6 hours from the placement of the order.
Possibility of cancellation for ""WOMENS CUSTOMIZED WEAR"", if product are not gone to the design floor.
No cancellation on discounted products.
The company reserves the right to accept or reject the order at any point of time without stating any reason for the same.

Yes you can return the product within 5 days from the date of receipt of product as per our Return Policy

No return on customized products, stitched blouses, fall & edging and bridal lehenga & gowns.

No the return of the product will be free of cost.
Get a detailed information on our Return Policy page.

If you have any questions or trouble regarding your order you can always connect with us on +91 99244 45294 or write us on care@nirupama.fashion.

All the payments are processed through secured payment gateways. So it's safe to use any digital payment.

Nirupama offers COD on certain pincodes within India. Additional charges will be applied.

Yes. Nirupama offers refund on non-discounted products. Refund won't be proceeded if the products are used. In 7-8 days the amount will be credited in your bank account.

To know more please read our Refund Policy section.

Yes Nirupama has seasonal offers. To get daily updates about new offers register yourself on Nirupama. We will send you offer updates through email.

Please refer to our Return Policy.

Nirupama is known for it's authenticity and customer experience. We deliver the best a user can ask for.

Please login to your account - Go to My Order to know the status of your order. For more details please contact us on : +91 99244 45294 or write us on care@nirupama.fashion

Yes Nirupama charges shipping expenses on International orders. It may vary depending on locations. COD option is not available on orders shipped to International locations.

No we don't deliver same product on different addresses. If you want to do so you can place different orders on different address.

Approximately it takes around 8 days to to deliver your order. As soon as you place an order with us, you'll receive an email with delivery dates from our dispatch team.

It takes around 8-12 days to dispatch international products.
You can check more information here: Delivery Information

We will update you through E-mail or SMS about the shipment of your product. You can check on the delivery website by entering your tracking number.

We provide flexible delivery option if the order is from Surat. Other orders may take 5-35 days of time, depending on the product.

Don't worry!! The delivery will be re attempted in the next 2 days. In case the parcel is not delivered yet, you can call us or mail us so that we can submit a delivery request to the courier company.

Yes your package is insured by Shiprocket.

All prices displayed on the website include Indian taxes and VAT. Duties in the prices are not included for the orders outside India. Customers will be considered as an importer so they will have to pay any custom fees, import duties or local taxes to release their order. Nirupama won't reimburse those charges.

If you want to change your shipping address after placing an order please email us on care@nirupama.fashion or call us immediately. As it won't be possible for us to change the address once the product is dispatched.